“We want our customers to enjoy their travel experience with us and our goal is to exceed their expectations and make them want to return,” said Nina Tahtinen, international sales director of Tallink Silja Oy.
As the leading European provider of leisure and business travel and sea transportation services in the Baltic Sea region, the Tallink Grupp has a fleet of 14 vessels and carried nearly 10 million passengers yearly before the pandemic, to destinations across the Nordic region. The company has survived many challenges recently and is building a future with the customers’ wishes in mind.
“Each of our ships can accommodate up to 3,000 passengers and we operate routes between Helsinki and Stockholm, Helsinki and Tallinn, Turku and Stockholm, and Stockholm and Tallinn,” Tahtinen said.
Overnight cruises from Helsinki to Stockholm and day cruises from Helsinki to the medieval Tallinn are favorites among Japanese guests, and with the pandemic waning, Tallink Silja is once again reaching out to the Japanese market.
“The Japanese love traveling with us because of our high standard of service, magnificent views to the Scandinavian archipelago, Finnish-style sauna, tax-free shopping, comfortable cabins, delicious meals that cater to the Japanese palate and the fact that we are the official sea carrier of Moomin and Santa Claus. We even have special Moomin-styled cabins and seasonal onboard service in Japanese,” she said.
Cruise ships are like shopping malls where guests can comfortably sail and shop for everything from Marimekko and Moomin to Lumene, Fazer and other popular world-famous brands. On the Silja Serenade, guests can find a one-of-a-kind floating Marimekko store.
Recognizing that there is “no tomorrow unless we act today,” Tallink Silja is reducing its impact on the environment by cutting emissions and creating a positive effect on the communities in which the company operates.
Pioneering technology and innovations are driving the company forward. Our new flagship, the fast ferry MyStar, started operating on the Helsinki-Tallinn route on Dec. 13, 2022, connecting the cities in two hours. Just like its sister ship Megastar, it is partly powered by liquefied natural gas. Within the first month, MyStar served over 130,000 passengers from 140 countries.
Sustainable materials and environment-friendly solutions have been implemented in the ship’s seamless, spacious and comfortable interiors. Inviting restaurants, cafes and seating areas are tailored to the needs of business travelers and holidaymakers. MyStar provides unparalleled sea views, great shopping, cleverly designed public spaces and memorable dining experiences.
With the recent investments and the company’s fleet renewal program, Tallink Silja is looking forward to welcoming the world to the Nordic region.