Stepping into this posh property is like entering a soothing sanctum, with the sincere smiles of the hotel’s staff providing a warm welcome. Upon arrival, guests are treated to a delightful surprise, as a familiar melody drifts through the air, setting the tone for an enchanting experience.
The esteemed hotel chain’s captivating short film, a joyful reinterpretation of “Over the Rainbow” by Israel Kamakawiwoʻole, paves the path to the Shangri-La journey, inviting guests to ponder, “What’s your Shangri-La?”
We treat and offer service to our guests as if they are our family members. That leads to heartwarming hospitality that is on point, and that crafts a memorable ‘Shangri-La moment.’
Matthias Sutter, General Manager of Shangri-La Tokyo
From the busy-ness of Tokyo’s upbeat streets to the tranquility of the hotel’s grand guestrooms, The Shangri-La Tokyo’s guest experience echoes in one of the song’s verses: “Someday I’ll wish upon a star, and wake up where the clouds are far behind me.” Here, guests can lose themselves in the elevated, endearing experience in store for them; where “troubles melt like lemon drops” amidst the ethereal elegance and high-end hospitality of the hotel.
At the Shangri-La Tokyo, every moment is infused with a sense of tranquility and joy.
Sanctuaries of luxurious comfort
All 200 rooms at Shangri-La Tokyo are more than just accommodations; they are sanctuaries of luxury. From the moment guests enter their lavishly-appointed room, with its array of delightful amenities, they are instantly aware of the calming, carefully curated ambiance. Each day, as guests explore the city’s vibrant streets, they can look forward to returning to the serenity of their guestrooms, to unwind and rejuvenate amidst stunning views of Tokyo’s skyline and Tokyo Station. Since the property is ensconced in the center of Tokyo, guests can still enjoy spectacular views of Tokyo Bay and even catch a glimpse of Mt. Fuji, on a clear day.
The hotel serves not only as a cocoon of comfort for guests, but also as a prestigious portal into all that the city has to offer. “The biggest advantage of Shangri-La Tokyo is its proximity to Tokyo Station,” explains Matthias Sutter, the hotel’s General Manager. “This enables easy access from and to Haneda/Narita International Airports, as well as effortless travel within Japan via the extensive railway network.”
High-end hospitality, at its warmest
While the opulent amenities and facilities, along with the breathtaking views, are very much part of the overall experience, what truly sets Shangri-La Tokyo apart from other hotels in its class is the genuine warmth of its team. The wholehearted hospitality is evident in the smiles and thoughtful gestures of every staff member. It is the sincerity of service and the seamless expressions of care that truly make for an exceptional stay.
In this, the verses of the song resonate, once more: “The colors of the rainbow, so pretty in the sky are also on the faces of people passing by. I see friends shaking hands, saying, ‘How do you do?’ They’re really saying, ‘I love you.’
As Sutter describes: “Our tradition of service excellence is based on the core values of Sincerity, Humility, Thoughtfulness, Respect, Courtesy, and Selflessness. We treat and offer service to our guests as if they are our family members. That leads to heartwarming hospitality that is on point, and that crafts a memorable ‘Shangri-La moment’.”
An excellent experience, on all fronts
In keeping with the Shangri-La brand of hospitality, culinary excellence meets unparalleled luxury at Shangri-La Tokyo. The hotel offers a wide range of dining options, showcasing the finest in Japanese and international cuisine, alike. Indulge in traditional Japanese delicacies at Nadaman, where expert chefs craft exquisite sushi and sashimi. Meanwhile, Piacere delights guests with innovative Italian dishes prepared with the finest ingredients. For panoramic views of the city while dining, head to the Horizon Club Lounge on the 37th floor, where guests can savor delicious snacks and beverages throughout the day.
Aside from its culinary offerings, Shangri-La Tokyo provides topnotch facilities, all of which help to ensure a memorable stay. Guests can relish hours of pampering at the hotel’s indulgent Chi, The Spa, where holistic treatments rejuvenate the body and relax the mind. The hotel also features a state-of-the-art fitness center, an indoor swimming pool, and jacuzzi, allowing guests to maintain their wellness routines while traveling.
Memorable Shangri-La moments
In a city bustling with activity, Shangri-La Tokyo offers a sanctuary where guests can leave their troubles behind and immerse themselves in the Zen and beauty of the present moment. Beyond its tranquil ambiance, luxurious amenities, and fabulous facilities, Shangri-La Tokyo offers something truly unique – its commitment to anticipating the needs of every guest. From its convenient location near Tokyo Station to its complimentary “Meet & Greet” service, Shangri-La Tokyo goes above and beyond, to ensure that every guest has a truly unforgettable and unique experience.
Defined as an imaginary paradise on earth, ‘Shangri-La’ has remained an elusive, abstract concept; a place “somewhere, over the rainbow,” for many. Those who have had the privilege of staying at the Shangri-La Tokyo, however, know that this imaginary Eden has, in fact, become reality.
The next time you find yourself in Tokyo, ask yourself, “What’s your Shangri-La?” And let Shangri-La Tokyo be your answer – a sanctuary of peace and tranquility amidst the enthralling energy of Japan’s vibrant capital. #FindYourShangriLa and embark on a journey of discovery and delight at Shangri-La Tokyo.
