Bridges: What makes the Gran Meliá Jakarta one of the premium hotels in the Indonesian capital?
Iada: “Located in Kuningan, South Jakarta, we describe the hotel as the perfect place to enjoy a tailor-made service for guests seeking notable dining and staycation experiences. Designed with stunning architecture, a passionate commitment to outstanding service and completely rejuvenated facilities combine to make this iconic luxury international five-star hotel the true benchmark for 21st century luxury in down town Jakarta. Our Spanish heritage ensures that our flair for innovation and absolute customer satisfaction remains alive and well in everything that we do for our most valued guests.”
What can guests expect from the hotel in terms of service, facilities and of course, a warm welcome?
“Gran Meliá Jakarta is the interpretation of the essence of Spanish culture: simple measures, connection to the land, respect for things done well and understated elegance in every detail. Our philosophy shines through the guest experience, from the extraordinary architecture of our hotel to the quality of our dishes echoing local flavors, and in our warm attentive service.”
A food and beverage destination
“Gran Meliá Jakarta is a food and beverage destination in Jakarta with high-quality food and service. We have several well-known F&B venues offering some of the capital’s finest dining options. All restaurants and bars have been totally rejuvenated creating the most contemporary and exciting spaces which are only matched by the excellence in cuisine. With an expert executive chef, Alain Rion and executive sous chef, Akbar are ready to provide the best food and beverage services for the guest and catering events.”
- Cafe Gran Via hosts the Folkz Brunch every Sunday and a world of fine cuisines.
- The awarded Japanese restaurant Yoshi Izakaya showcases the finest in Japanese cooking styles handled by Japanese chef, Tomoaki Ito.
- Tien Chao Cantonese and Szechuan restaurant offers intimate and sophisticated tastes of China. The famous Weekend All Inclusive A-la-carte Dim Sum is served at Tien Chao.
- The Lobby bar lounge serving local specialties is at the heart of this urban oasis.
- El Bombon Gourmet and Pastry bakery serves cakes, donuts, bread, cupcakes.
Enhancing the guest experience
“Brand guideline training induction within our team member and as well standard operational procedure are part of our daily with training, coaching, and mentoring. My role is to ensure that the hotel team is enhancing the guest experience with memorable moment with us through a passionate and dedicated service.”
21st century luxury
“Gran Meliá Jakarta is located at the ‘Golden Triangle’ of Jakarta near the toll road towards both Soekarno Hatta and Halim Perdana Kusuma airport. Designed with stunning architecture, a passionate commitment to outstanding service and completely rejuvenated facilities combine to make this iconic luxury international five star hotel the true benchmark for 21st century luxury in downtown Jakarta.”
“Our Spanish heritage ensures that our flair for innovation and absolute customer satisfaction remains alive and well in everything that we do for our most valued guests. All staff are committed to giving the best service available in Jakarta with around 334 rooms from Deluxe, Premium, Red Level to Presidential Suite available.”
At your leisure…
“Gran Meliá Jakarta is facilitated with magnificent leisure facilities. Yhi Spa & Health Club by Gran Meliá Jakarta is present for fitness concern, combining not only a place to exercise, but also for doing healthy spa. YHI Spa and Health Club provides a wide range of body treatments yet completed with swimming pool and fitness equipment for guest to enjoy the leisure activities. Gran Meliá Jakarta is also provided with the lobby Shop for the guests who seek for traditional Indonesia merchandise.”
Business and pleasure
“In addition, Gran Meliá also presented, the Red Level Lounge, a VIP hotel lounge within the hotel. Located at the 15th floor with a beautiful view from the top to the Kuningan Street where guest can experience the lounge with exclusive and private facilities. Named as a five star business hotel, Gran Meliá Jakarta is completed with several function rooms that available for meeting and business event. With the capacity over 250 persons, Gran Meliá Jakarta provides several function rooms; Jimbaran, Benoa, Ubud, Legian, Kuta and Nusa Dua. With the passionate banquet and catering staff, Gran Meliá Jakarta provides tea and coffee break, handling catering events and also outside catering reservation.”
“Gran Meliá has been awarded as the Hotels’ Guest Travel Choice 2022 by Tripadvisor four year in a row. In addition to that, Gran Meliã Jakarta is awarded Hotels.com “Loved by Guest Award” winner in 2021 and also win the Readers’ Choice Favourite Restaurant – Jakarta from the Exquisite Awards 2022 for the Japanese Restaurant – Yoshi Izakaya.“
Born in Switzerland, Mirco Iada holds a Master Business Administration (MBA) degree with a specialization in International Hospitality and Service Industry Management from Glion Institute of Higher Education.