{"id":38363,"date":"2023-01-26T07:04:32","date_gmt":"2023-01-26T07:04:32","guid":{"rendered":"https:\/\/sms-bridges.com\/staging\/royal-plaza-on-scotts-providing-a-colourful-guest-experience-copy\/"},"modified":"2023-03-21T05:24:21","modified_gmt":"2023-03-21T05:24:21","slug":"vistara-a-distinguished-flying-experience","status":"publish","type":"post","link":"https:\/\/sms-bridges.com\/staging\/vistara-a-distinguished-flying-experience\/","title":{"rendered":"Vistara: A distinguished flying experience"},"content":{"rendered":"\n

In 2013, Vistara\u2019s two parent companies, Tata Sons and Singapore Airlines, decided to fulfil a long-cherished shared dream to bring a distinguished flying experience to travellers in India.<\/p>\n\n\n\n

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Vistara Business | All photos by: Vistara<\/strong><\/figcaption><\/figure><\/a><\/div>\n\n\n\n

With its strong historical ties with aviation, the Tata group had long wished to re-enter the aviation sector, after Tata Airlines was renamed Air India and eventually nationalised. Both the Tata group and Singapore Airlines were also firm believers in the growth potential of the Indian aviation sector and had tried to enter the market in the past.<\/p>\n\n\n\n

After restrictions in foreign investment in Indian aviation were relaxed, the two organisations once again sought approval for a JV partnership, which it obtained in October 2013. On November 5, 2013, Vistara\u2019s holding company, TATA SIA Airlines Limited, was incorporated.<\/p>\n\n\n\n

The goal of the joint venture is to redefine air travel; and to provide its customers a seamless and personalised flying experience that blends Tata\u2019s and SIA\u2019s service excellence and legendary hospitality. Today, Vistara has Codeshare\/Interline agreements with 43 major airlines.<\/p>\n\n\n\n

A Limitless Expanse<\/h3>\n\n\n\n
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Vistara inducts India\u2019s first A320neo with a 3-class cabin configuration<\/figcaption><\/figure><\/a><\/div>\n\n\n\n

The brand name \u2018Vistara\u2019 is derived from the Sanskrit word \u2018Vistaar\u2019 which means \u2018a limitless expanse\u2019. The name draws inspiration from the world that Vistara inhabits, viz. the \u2018limitless\u2019 sky. The Vistara star is derived from a Yantra, an ancient symbol that depicts an unbounded universe in a perfect mathematical form.<\/p>\n\n\n\n

At its heart, is an 8-pointed star derived from the compass rose that signals the brand’s commitment to excellence in everything that it does. The brand also draws stimulus from the image that passengers most associate with a smooth and enjoyable flight \u2013 the endless, blue horizon they see through the windows of an aircraft.<\/p>\n\n\n\n

On 9 January 2015, Vistara started its operations with its maiden flight from Delhi to Mumbai. In the span of seven years, Vistara has won over millions of passengers offering them the \u2018new feeling of flying\u2019 with a world-class product, while rapidly expanding its network and fleet.<\/p>\n\n\n\n

From the beginning, Vistara has aimed to transform the flying experience and bring back the joy of air travel. The company believes the journey should be as enjoyable as the destination.<\/p><\/blockquote>\n\n\n\n

Vistara operates over 260 flights a day with a fleet of 52 aircraft (42 Airbus A320, 2 Boeing 737-800NG, 5 Airbus A321neo and 3 Boeing B787-9 Dreamliner). The airline connects 31 cities across India, namely, Ahmedabad, Amritsar, Bagdogra, Bengaluru, Bhubaneswar, Chandigarh, Chennai, Coimbatore, Dehradun, Delhi, Dibrugarh, Goa, Guwahati, Hyderabad, Indore, Jammu, Jaipur, Kochi, Kolkata, Leh, Lucknow, Mumbai, Patna, Port Blair, Pune, Raipur, Ranchi, Srinagar, Thiruvananthapuram, Udaipur and Varanasi. Vistara currently connects 14 international destinations: Abu Dhabi (UAE), Bangkok (Thailand), Colombo (Sri Lanka), Dhaka (Bangladesh), Dammam (Saudi Arabia), Dubai (UAE), Frankfurt (Germany), Jeddah (Saudi Arabia), Kathmandu (Nepal), London Heathrow (United Kingdom), Male (Maldives), Muscat (Oman), Paris CDG (France) and Singapore. The airline has flown more than 42 million passengers since starting operations.<\/p>\n\n\n\n

Transforming the flying experience<\/h3>\n\n\n\n
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Premium Economy Check-in<\/figcaption><\/figure><\/a><\/div>\n\n\n\n

From the beginning, Vistara has aimed to transform the flying experience and bring back the joy of air travel. The company believes the journey should be as enjoyable as the destination. Vistara challenges the status-quo and offers the finest flying experience among all Indian carriers by being agile, and keeping pace with time and evolving customer preferences. Being a pioneering brand that brought many firsts to the Indian aviation, Vistara is focused on continuous innovation and consistent delivery of customer service excellence.<\/p>\n\n\n\n

Comfortable Economy Class<\/h3>\n\n\n\n
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Premium Economy<\/figcaption><\/figure>\n\n\n\n

Vistara\u2019s Economy Class seats have been styled to maximize legroom. The ergonomically styled seats come equipped with headrests for enhanced comfort throughout the journey. The cabin has set a new benchmark in style and comfort in Indian aviation ensuring the journey of customers is smoother than ever. The Economy Class experience on Vistara includes:<\/p>\n\n\n\n

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Left: Premium Economy legspace | Right: Premium Economy<\/sub><\/figcaption><\/figure>\n\n\n\n
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\u25cf Airbus A320: 29\u201d seat pitch, 3\u201d seat recline | Airbus A321neo: Up to 29\u201d seat pitch, 3\u201d seat recline | Boeing 737-800NG: 30\u201d seat pitch, 5\u201d recline | Boeing 787-9 Dreamliner: 31\u201d seat pitch and 5\u201d seat recline<\/p>\n\n\n\n

\u25cf In-seat USB Port (available on select Airbus 320neo and on Airbus 321neo and Boeing 787-9 Dreamliner)<\/p>\n\n\n\n

\u25cf IFE Screen: 12\u201d HD Display (on Boeing 787-9 Dreamliner) and 10\u201d HD Display (on Airbus A321neo)<\/p>\n\n\n\n

\u25cf Comfortable seat bottom cushion for support<\/p>\n\n\n\n

\u25cf Padded or winged headrests<\/p>\n\n\n\n

\u25cf Complimentary selection of F&B to delight customers<\/p>\n\n\n\n

Products and Services<\/h3>\n\n\n\n
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#NotJustANotherNeo aircraft<\/figcaption><\/figure><\/div><\/a><\/div>\n\n\n\n

\u25cf #VistaraPriority: Designed for the time-constrained Economy class customers, this service offers priority check-in, baggage handling and boarding.<\/p>\n\n\n\n

\u25cf Carry On Plus: Allows customers to carry up to 12 kg of hand baggage<\/p>\n\n\n\n

\u25cf Vistara Upgrades: Vistara offers attractive upgrade options online as well as through the Call Centre and airport offices<\/p>\n\n\n\n

\u25cf Lounge Access: Access to partner lounges at select airports across cities at a nominal fee<\/p>\n\n\n\n

\u25cf Online Excess Baggage: Discounted excess baggage fees, if purchased online in advance<\/p>\n\n\n\n

\u25cf Vistara Gate to Gate: Luggage picked up and dropped at the destination to provide safe and easy way to travel<\/p>\n\n\n\n

\u25cf Vistara Select: Allows customers to select their preferred seat for the perfect view or an aisle seat for added comfort.<\/p>\n\n\n\n

\u25cf Vistara Meet and Assist: On-ground travel assistance to ensure a seamless and hassle-free departure and arrival experience for passengers.<\/p>\n\n\n\n

\u25cf Vistara Getaways: Caters to your travel and safety needs right from your flight with us, to booking your stay at top hotels handpicked by our travel partner, Thomas Cook.<\/p>\n\n\n\n

\u25cf Vistara Bridge: An exclusive tool for our corporate clients to directly book Vistara flights and services with ease and enjoy the benefits that come when flying with us<\/p>\n\n\n\n

\u25cf Vistara Direct: Those booking directly with Vistara on the airline\u2019s website or mobile app get certain privileges including one free change or cancellation within 24 hours of booking, 100 bonus Club Vistara (CV) Points for CV members, special applicable discount and attractive offers from MobiKwik.<\/p>\n\n\n\n

Entertainment<\/h3>\n\n\n\n
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Vistara Business Class Seatback and Meal B787-9 Dreamliner<\/figcaption><\/figure><\/a><\/div>\n\n\n\n

Vistara World: Available on all Vistara\u2019s Airbus 320 and Boeing 737 aircraft, it is the airline\u2019s wireless Wi-Fi IFE streaming system that customers can access on their personal handheld devices. It offers a rich multimedia library of Bollywood and Hollywood content of various genres. It features movies of various categories such as Drama, Romance, Comedy, Thriller, Action, Adventure and Kids, as well as popular Indian and Western TV programmes and a selection of music including Indian, Pop, Jazz, Blues, Rock, Electronica and English Retro. In addition, it offers a 3D live moving map display that allows one to track their aircraft as it flies.<\/p>\n\n\n\n

Seat-back IFE: Vistara\u2019s Boeing 787-9 Dreamliner and Airbus A321neo is equipped with a state-of-the-art IFE system that provide passengers a rich multimedia library of nearly 700 hours of wide-ranging engaging content that includes movies, TV shows and audio compilations of various genres as well as games. It includes a superior map experience with ArcTM 3D inflight map and ArcTM Kids Map.<\/p>\n\n\n\n

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Left: Aircraft B787-9 Business Class | Right: Business Class recline A321n-Vistara<\/sub><\/figcaption><\/figure>\n\n\n\n
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IFC on International Flights: Vistara\u2019s Boeing 787-9 Dreamliner and Airbus A321neo aircraft are equipped with a state-of-the-art wireless connectivity system by Panasonic Avionics which allows passengers to access the internet on all Wi-Fi enabled mobile phones, tablets, and laptops. Vistara customers can stay seamlessly connected at 35,000 feet above the ground, send email, access information, use social media and more.<\/p>\n\n\n\n

Vistara was the first Indian airline to offer special \u2018wellness-focused\u2019 IFE content across its fleet in association with Shyft. It includes tracks for guided meditations, soothing music, sleep-inducing stories, and more to help reduce common in-flight discomforts of its customers while elevating their overall flying experience.<\/p>\n\n\n\n

Vistara Club<\/h3>\n\n\n\n
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Aircraft B787-9<\/figcaption><\/figure><\/a><\/div>\n\n\n\n

Club Vistara (CV) is the fastest rewarding and the least restrictive frequent flyer program ever launched in India. It is a holistic lifestyle program spanning a multitude of travel and lifestyle choice touchpoints including but not limited to flights, hotels, credit cards, retail, etc. It offers faster points accrual, easy redemptions and a host of exciting elite tier benefits. There are four tiers of membership of Club Vistara – CV Base, CV Silver, CV Gold and the highest tier, CV Platinum. Members can redeem their points for Vistara award flights and flight upgrades. CV members can also enjoy accruals and redemption on Singapore Airlines, SilkAir, Japan Airlines and United Airlines.<\/p>\n\n\n\n

Recent Awards<\/h3>\n\n\n\n